Fulfillment Policy
At development.kavya-travel.com, we take pride in delivering a secure, transparent, and seamless booking experience. Our Fulfillment Policy outlines how we handle travel bookings, confirmations, documentation, and customer support from the moment you make a reservation to the day of your departure.
Booking Acknowledgment
Once you complete a reservation for a flight, cruise, hotel, or car rental on development.kavya-travel.com, you will receive an automated email confirming that we have received your booking request. This email will include a summary of your selected itinerary and a preliminary reference number.
Supplier Confirmation Process
All travel services listed on our site are subject to real-time supplier verification. After you place your booking:
- Our system communicates directly with the travel supplier or consolidator.
- Availability, pricing, and fare rules are validated.
- If confirmed, you will receive a final booking confirmation email with your e-tickets, vouchers, or itinerary documents.
This process typically takes between 1 and 72 hours depending on the service type and supplier response times.
Delivery of Travel Documents
Once your booking is confirmed and paid in full, you will receive all applicable travel documents by email. These may include:
- Flight e-tickets
- Cruise boarding passes or confirmations
- Hotel reservation vouchers
- Car rental booking details
Documents are typically sent to the email address provided at the time of booking. Please ensure your email address is accurate and monitored.
Payment and Invoicing
All bookings must be paid in full unless a payment plan is specifically offered during checkout. Upon successful payment, you will receive an itemized invoice confirming the total amount charged, including applicable taxes and fees.
Accepted payment methods include major credit/debit cards and select digital wallets. development.kavya-travel.com uses secure encryption to protect your payment data.
Modifications and Cancellations
If you need to modify or cancel your booking, requests must be made through our customer service team. All changes are subject to the policies and penalties of the respective travel supplier (e.g., airline, cruise line, hotel, or car rental provider).
We will assist in processing your request and provide you with options, including potential refunds, credits, or rebookings when applicable.
Failed Fulfillment or Service Disruption
In rare cases where your travel service is canceled or cannot be fulfilled by the supplier, development.kavya-travel.com will act on your behalf to:
- Secure a full refund or travel credit where possible
- Offer alternative travel options (dates, carriers, or destinations)
- Keep you informed of any updates regarding your reservation
Your satisfaction and peace of mind are our top priorities.
Customer Responsibilities
It is your responsibility to verify the accuracy of all personal details, travel dates, destinations, and document delivery information during and after booking. development.kavya-travel.com is not responsible for issues resulting from incorrect information provided by the customer.
Travelers are also responsible for obtaining the necessary visas, passports, vaccinations, or entry documents required by destination authorities.
Travel Insurance Recommendation
We strongly recommend purchasing travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage. development.kavya-travel.com may offer insurance options during checkout or through a preferred partner.
Customer Support
Our dedicated support team is available to assist with booking inquiries, documentation issues, or fulfillment delays. If you experience any problems with your reservation or need clarification, please reach out to us immediately.
Contact Us
📧 Email: [email protected]
📞 Phone: 1 (888) 7220 501
📍 Address: 6638 Fairway Ave, Indianapolis, IN 46250, USA.
Thank you for choosing development.kavya-travel.com — your journey begins with trust, clarity, and dedicated fulfillment support.